Order & Delivery

Order Lead Time

We have a daily baking schedule to maximise freshness and preserve product integrity, flavour and texture. We kindly recommend placing orders at least one day in advance (three days during peak periods).

For bespoke requests or time-sensitive orders, feel free to reach out to us on WhatsApp — our team will be delighted to assist where our production schedule allows.

Product Sampling, Retail & Pop-Ups

Experience our pastries in person at our Komtar JBCC Atelier, where samples are available daily.

You may also find us at selected pop-up locations. For upcoming dates and venues, we invite you to follow our social channels for the latest announcements.

Pre-orders for self-collection or delivery may be placed through our official web stores.

Malaysia Deliveries

We offer delivery across Johor Bahru to residences and offices through our trusted partners (Grab / Lalamove).

For guests visiting Johor Bahru, we frequently deliver to well-loved destinations including Mid Valley, JB City Square, Komtar JBCC, KSL City Mall, Paradigm Mall, AEON Bukit Indah, St Giles, Hyatt Place, and Leisure Farm JB — simply select delivery at checkout for added convenience. For details please refer to our Johor Bahru delivery page.

Deliveries to locations beyond Johor Bahru, within West Malaysia, are fulfilled via our cold-chain specialist DD Cold Chain Express, ensuring optimal freshness upon arrival. For details please refer to our West Malaysia delivery page.

Singapore Deliveries

We are pleased to offer Singapore deliveries with our trusted fulfilment partners who support with cold-chain importation, handling and final mile delivery with Lalamove / Grab. Prices reflect these additional costs to ensure every bake arrives fresh, intact, and beautifully presented.

For schedule details and arrangements, kindly refer to our Singapore web store.

Frequently asked questions
What are the operating hours of your store at Komtar JBCC?

We are open daily from 10am - 10pm, closed only three times a year for team events. Visit our Instagram for updates.
Is Johor Bahru delivery available?

Yes! During non-peak periods, we offer deliveries to residential, commercial, office and hotel addresses in Johor Bahru, supported by our trusted partners — Grab and Lalamove.

For visitors traveling to Johor Bahru, we regularly deliver to popular malls and convenient locations.

Please provide a spot that is easy for the driver to reach, be patient as the driver may take awhile to locate you and ensure you are reachable for any coordination. You can refer to our Johor Bahru Delivery Guide for suggestions on suitable delivery addresses.
Is Singapore delivery available?

We are pleased to offer Singapore deliveries with our trusted fulfilment partners who support with cold-chain importation, handling and final mile delivery with Lalamove / Grab. Prices reflect these additional costs to ensure every bake arrives fresh, intact, and beautifully presented.

For schedule details and arrangements, kindly refer to our Singapore web store.
Is West Malaysia deliveries available?

Inter-state deliveries in West Malaysia outside of Johor Bahru is supported by our Cold Chain delivery partners on select dates and takes 1 - 4 days to arrive.

For details please refer to our West Malaysia Delivery page.
How should I store my lapis for the best experience?

Keep lapis tightly cling-wrapped before storing

- Room temperature: Up to 3 days
- Refrigerator: Up to 2 weeks
- Freezer: Up to 1 month

Thaw to room temperature before serving or follow our reheating guide for the best flavours!

To reheat

- Thaw lapis to room temperature
- Cut lapis into small slices
- Reheat in oven or microwave

Oven: Preheat oven to 180°C and bake for 3-5min, until warm
Microwave: Reheat for 1-2min, until warm

Please refer to the complete lapis storage and reheating guide here.