Refund policy

Thank you for choosing THE LAPISERIE.

Due to the nature of our products, all sales are final. Items that have been received are not eligible for returns, exchanges, or refunds, in the interest of food safety and hygiene.

Once an order has been confirmed and payment has been successfully processed, it cannot be cancelled, amended, or refunded.

We take great care in ensuring every product meets our quality standards. In the unlikely event that you receive a product with a defect, please do not dispose of the item. Kindly contact us via email or WhatsApp within 24 hours of receipt, with supporting photos where applicable.

Each case will be reviewed individually. If the issue is verified, we will advise on the appropriate resolution, which may include a refund or replacement at our discretion.